I believe that Upstart has the potential to supercharge the US Innovation Economy - as Dave says "When politicians say we need more entrepreneurs, what they mean is that we need more people creating jobs, rather than taking them." I couldn't agree more - it's time to do the heavy lifting required to create more entrepreneurs so that they can do the heavy lifting required to drive job growth over the next two decades. Upstart believes that one of the key factors in creating more entrepreneurs is early intervention in their career development. Some of the key principles that are driving us include:
Wednesday, August 8, 2012
Upstart - Empowering The Next Generation of Entrepreneurs
I believe that Upstart has the potential to supercharge the US Innovation Economy - as Dave says "When politicians say we need more entrepreneurs, what they mean is that we need more people creating jobs, rather than taking them." I couldn't agree more - it's time to do the heavy lifting required to create more entrepreneurs so that they can do the heavy lifting required to drive job growth over the next two decades. Upstart believes that one of the key factors in creating more entrepreneurs is early intervention in their career development. Some of the key principles that are driving us include:
Tuesday, July 10, 2012
Founders: Are You Stuck Before You Start?
Jim McHugh McHugh & Company |
Andy Palmer Start-Up Specialist |
Tuesday, June 5, 2012
Spend More Time on Your Mission - The Money Will Follow
Time – and how you use it – is the most important consideration for a Founder. This is one of the most important lessons I’ve learned in my 20 years as an early employee, founder, and CEO of start-ups.
The best venture investor partners are those who embrace modesty as a primary quality: in other words, they exist to help make the company (and by definition the founders) successful. In interviews, Peter Barris of New Enterprise Associates has specifically and frequently cited modesty as a primary cultural dynamic at NEA. I've experienced this first hand working with many partners at NEA – especially Harry Weller and Tom Grossi –and I believe it is a key component of NEA's ability to scale successfully. John Lilly at Greylock is another great example of someone who demonstrates this type of modesty – putting the entrepreneur first.
As a company Founder, your goal is to get the best possible return on the time you spend achieving the mission of your company. For many venture investors, the goal is to meet with as many prospects as possible because their limited partners are essentially paying them to talk to people and gather information that the partners can use to make optimal investment decisions. This behavior is particularly true of younger, less-experienced early-stage investors, who have lots of time to spend. Some young venture investors may meet with you even when they have no money to invest. Talk about a waste of time – it happens more than anyone would ever admit.
You may ask: “But don’t I get value from every meeting with investors? Even if the meeting doesn’t result in an investment, won’t I get useful free advice?”
This is a serious dysfunction, especially for first-time Founders. Sure, some of these folks can provide valuable advice, but to be mission-driven, it's much more important to focus on your customers, the people working for you and your business.
The nature of the venture capital business is that it’s populated by a lot of people with relatively large egos. In my experience, such people are prone to radically over-estimate the value of the time they “invest” in your business. They do get a lot of data from a broad variety of sources – they get paid to meet with lots of companies ;) So if you're looking for a lot of data – great, go out and ask them a ton of questions. But be specific about what you are trying to get out of the interaction instead of just “catching up.”
The best investors will want to get to decisions quickly and not waste time – yours or theirs. They recognize that their success as investors will depend on how wisely you spend your time to build a great business in a short period of time. In my experience, the best investors almost always start their side of the meeting with "How can I help?" not "You should think about...." They arrive prepared, they listen, they help and they give you decisions very quickly.
So, given all the "red flags" I talked about above, how do you find the best prospective investors and avoid wasting your time?
Fortunately, transparency is steadily improving. Be sure to read the Kauffman Report, which does a great job moving us toward transparency for early-stage investing. Kudos to the Kauffman team.
It's somewhat ironic that so many venture investors (who profess so much faith in capitalism and free markets) have worked so incredibly hard to limit transparency, both at the micro and macro level.
- Who are the actual top venture firms by return?
- Who are the partners who have created value for common shareholders vs. those that jump at the chance to dilute common shareholders at every opportunity?
Here are some other to-do's:
Look up the investors on The Funded. Get every source of information you possibly can about not only the firm – and the culture of the firm – but also the PERSON who you are taking money from. Relentlessly pursue personal and professional references.
- How much of your existing fund(s) is still available to invest?
- When are you planning to raise another fund and what is the target size?
- How many investments have you (firm and partner) made in the past month, quarter, year?
Monday, May 14, 2012
Beware the "Accidental" Ownership Model
Over the past 20 years, I’ve participated in many start-ups, both bootstrapped and venture-backed. During that time, I’ve seen many approaches to start-up employee ownership across a broad spectrum of philosophies – from radically low/no employee ownership (beyond the founder/founders) to ultra-high employee ownership (where many or all employees are treated as owners). At Infinity, we referred to this broad form of ownership as "Citizen Ownership."
I’ve also experienced the best and worst of how ownership can change over time in early- stage companies: from too few people owning too much of a company, all the way to people who contributed little or nothing to the company's success owning a large stake. In between, of course, is a broad spectrum of ownership, which is where most companies end up.
I believe that it's very important for founders to (1) consciously and proactively decide up front their aspirational ownership model and (2) plan how to achieve that model using specific corporate and legal mechanisms to execute it. Don't let your ownership model happen accidentally. This happens - and more often than you would think.
Part of your responsibility as a founder is to protect the interest of early-stage common shareholders from the nature of capitalistic individuals who are not capable of starting companies themselves and/or are just trying to make a $ and don't care about your mission. If you as a founder aren't looking out for the interest of the common shareholders, it's possible that the people who put in the hard work, sacrifice and commitment to start the company from scratch may be pushed aside by investors or late-comers who desire to capitalize on others' hard work.
Just to be clear: I’m not advocating that founders be greedy and not share ownership with employees (or investors) who come in at later stages when new skill sets are required. Quite the opposite: I believe sharing ownership with those who come in later in your company's life-cycle is essential for most entrepreneurs to be successful - I've done this consistently in companies that I've helped start and it has often worked well. It's critical to embrace the reality that few people are wired like Bill Gates or Steve Jobs and have the skills to lead a company from founding all the way through world domination.
However, I am advocating that founders be VERY disciplined in ensuring that they protect their own interests and the interests of other early-stage employees, particularly engineers. If you are successful in your start-up's mission, many people will come along who want to capitalize on your hard work. Sharing your ownership with the right people can create a lot more value as you grow.
So, what's the best ownership model?
Over the past 20 years, I’ve concluded that there is no single ownership model that works broadly across all different types of companies. Founders must match their companies’ ownership models to their management philosophies, as well as their business goals and their expectations for their companies.
There are as many ways to successfully configure a cap table as there are entrepreneurs. But the end-game configuration that hurts the most is the one where you feel like you've given too much ownership to people who don't deserve or appreciate their ownership in an entity that you started from scratch and that you believed in when no one else did.
Unfortunately, all too often I see first-time founders accept outmoded or antiquated ownership practices and beliefs that may or may not have worked in another situation/project/company: "In our companies, Founders get X%, Investors get Y%, post-founding employees get Z%." Often these ownership practices are driven by investors' “models” for how they would like to run their funds: essentially as a series of relatively homogeneous ownership structures that minimize cost and complexity for the fund and help them reduce risk.
I’m not blaming the investors for trying to reduce cost, simplify their businesses and minimize risk. However, I've observed that often, the most successful companies – those that venture investors strive to fund (call them “The Fundable” ;) ) – have strong founders who are deliberate in terms of the ownership models that work for them and their new companies.
The impending Facebook IPO is a strong reminder that founders can and should pursue ownership models that work for them and their companies, regardless of how different it might be from current venture capital ownership dogma. No matter what investors say, they make all kinds of exceptions to most of their “rules,” all the time. As a founder, you may or may not have the leverage required to trigger their exceptions. If potential investors say “We never do X,” what they usually mean is “You don’t have enough leverage to make us do X.”
One interesting example of ownership innovation is the “Founder Preferred” model, which has become accepted in Silicon Valley. Unfortunately, this model has yet to become broadly used in smaller, more provincial markets such as Boston/Cambridge, Seattle and Austin. It’s hard to believe that such basic practices have not yet been widely adopted, but I hope we will begin to see this happen.
The recent improvement in the economy has reinvigorated founder confidence, and increasingly founders have the benefit of improved transparency from sources such as “The Funded” and publicly available templates that enable founders to compare deal structures and terms proposed by their potential investors to those of other founders. Let's hope that a successful Facebook IPO will help validate the benefits and integrity of some of these innovative mechanisms that benefit entrepreneurs and thus further encourage even more entrepreneurship/start-ups.
In my next post, I'll talk about one very important facet of ownership when starting your company: how to optimally structure options grants for early employees.
Tuesday, March 27, 2012
Building a Founders Culture in Cambridge, Mass.
Why It Will Take More than Money
My adopted hometown of Cambridge, Massachusetts, has perhaps the highest density of IQ anywhere in the world and a strong entrepreneurial spirit that helped create many great companies. It’s one of the best places in the US to nourish new Internet, info-tech and biotech companies.
What’s missing is a radically stronger founders culture that will attract and motivates the kind of entrepreneur who will found companies and work to keep them here. Multiple times. Silicon Valley has done a great job at this. Cambridge/Boston has not. I am not the first person to have said this - far from it.
In a recent Innovation Economy column, Scott Kirsner compared the paths of two companies – Brightcove and Facebook – that both got their starts in 2004 in Cambridge but followed clearly different paths to IPO. In analyzing why Boston let Facebook’s founders simply walk away, Spark Capital’s Todd Dagres cited a discomfort with unproven entrepreneurs, among other things.
But if we’re only willing to trust proven entrepreneurs and help them succeed, how will we attract the next wave of company founders?
My friend and trusted colleague Dave Girouard puts it the following way: “In Boston, they want somebody who has done it before. In the Valley, they want someone who could do it next.” Eight years ago, Dave made the decision to go to Google instead of moving back to his home town of Boston. He recently announced that he’s leaving Google to do a new start-up backed by Kleiner Perkins, NEA and Google Ventures – and his new company, Upstart – will be based in San Francisco. :(
It's Time to Lean Into Risk
We need to ensure that we’re starting the kind of companies and attracting the best talent to Boston on a regular basis. Let’s make it easy for potential recruits by leaning into risk and doing whatever it takes to attract the best and brightest entrepreneurial business talent to Cambridge.
There are a few shining examples of how it should work. Probably one of the most notable is the fantastic job that Tim Healy has done in founding and building EnerNOC here in New England.
Tim and his co-founders started EnerNOC from scratch in New England and located in Boston. They did all the unnatural acts required to start a company, took it public, and resisted temptations to sell out. EnerNOC is now an anchor of the energy cluster in Boston.
Money isn’t the problem. Venture capitalists invested $30 Billion in the US in 2011, so there’s plenty of money out there. About $3 Billion of this went to companies in Massachusetts.
If you're an entrepreneur, the question is whether you need to raise money, and on what terms is it worthwhile. Savvy entrepreneurs recognize that venture funding is just another form of capital – and it’s by far the most expensive form of capital. The partners and firms that you choose to work with have to make it worthwhile for you – the entrepreneur – the person with a portfolio of ONE.
Perhaps most importantly, you have to trust that those investors that you select as your partners will support you during the worst and the best of times – because doing start-ups is a guaranteed roller coaster. But as my friend Adelene Perkins at Infinity Pharmaceuticals says: “Things are never as good or as bad as you think they are in early-stage companies.”
Great start-ups and entrepreneurs can always raise money: by definition, they figure out how to get the capital they need to achieve their missions. What’s missing are the right kind of talent and support required to take ideas from their raw state to something that is Fundable regardless of whether they’re raising outside institutional funding or self-funding/bootstrapping.
The right kinds of talent and support will allow entrepreneurs to build companies that will generate huge value for shareholders by achieving an aspirational mission that has a significant positive impact on the world.
Let’s work together to make this happen. What are your ideas?